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The best text message marketing services, such as Textedly, allow administrators and users to access the software on both desktop and mobile devices. Source: Textedly
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",{"component":"Link","module":"@jelly/shared","props":{"href":"https://www.trustpilot.com/review/eztexting.com","target":"_blank","rel":"noopener","pageProperties":{}},"children":"TrustScore of 3 stars"}," out of 5 based on two reviews. While one customer was unhappy with the service, the other exclaimed, “SlickText platform is very easy to use and their customer service is AMAZING!”"]}],"__typename":"ParsedContent"},"__typename":"BestPickPropertiesListOfServicesReviewAccordionsAccordionLayout"}],"reviewLink":"","reviewLinks":[{"link":"https://vaylees.com/slicktext-review","__typename":"Review"}],"serviceName":"SlickText","thumbnail":{"path":"https://images.vaylees.com/app/uploads/2021/05/07064659/slicktext-logo.png","altText":"SlickText logo"},"website":null,"jumpLinkTarget":"slick-text"}],"schemaData":{"authorName":"Max Freedman","canonical":"https://vaylees.com/15044-best-text-message-marketing-solutions.html","items":[{"fullTitle":"Best Text Message Marketing Service for Advanced Features","serviceName":"EZ Texting","thumbnail":"https://images.vaylees.com/app/uploads/2019/03/07062946/ez-texting-logo-blck.png"},{"fullTitle":"Best for Affordability","serviceName":"Omnisend","thumbnail":"https://images.vaylees.com/app/uploads/2024/08/23111416/omnisend-logo-1.png"},{"fullTitle":"Best Text Messaging Marketing Service for Ease of Use","serviceName":"ProTexting","thumbnail":"https://images.vaylees.com/app/uploads/2022/08/01033717/protexting-logo.jpg"},{"fullTitle":"Best Text Message Marketing Service for Large Businesses and Teams","serviceName":"Textline","thumbnail":"https://images.vaylees.com/app/uploads/2023/08/14080439/textline-logo.png"},{"fullTitle":"Best Text Message Marketing Service for Scalability","serviceName":"Textedly","thumbnail":"https://images.vaylees.com/app/uploads/2022/08/01033936/textedly2_logo.png"},{"fullTitle":"Best Text Message Marketing Service for Customer Loyalty","serviceName":"SlickText","thumbnail":"https://images.vaylees.com/app/uploads/2021/05/07064659/slicktext-logo.png"}],"modifiedDate":"2024-08-26T00:00:00+00:00","publishedDate":"2019-11-01T12:01:00Z","title":"The Best Text Message Marketing Services of 2024"}}},{"type":"BestPickPropertiesPageLayoutContentSectionLayout","sectionData":{"id":"pricing","title":"Pricing","sectionTitle":"Costs of Text Message Marketing Services","content":"There are several factors to consider when it comes to text message marketing service costs. The first is your message volume. Most providers offer tiered plans based on how many messages you plan to send and how many keywords you’ll use. Many offer lower rates for extra messages with higher-tier plans. Additionally, most will roll over any unused messages to the next month.
\nSMS texts — a standard word-based message of up to 160 characters — typically costs one credit, while multimedia messaging service (MMS) texts — a message that contains images or video and up to 1,600 characters — cost two or three. Plans start around $20 monthly and can go up to $3,000 per month depending on the package. However, some providers, such as Textline, don’t include messaging costs in their plans while others, such as TextMagic use a pay-as-you-go pricing structure.
\nYou’ll also have to take into account how you plan to use your messages. If you plan on carrying out frequent two-way conversations with customers, you’ll want to make sure incoming messages are free, something most, but not all, providers offer. A few, such as Podium, allow unlimited one-to-one messaging but can be expensive for sending bulk marketing texts.
\nThe next thing to consider is the number you’ll be texting from. Most platforms set you up with a 10DLC or a toll-free number. You may be able to text-enable your current landline, but that usually comes with a fee. Most platforms offer additional numbers for a small fee, between $5 to $25 per month. Businesses with high-volume messaging needs should consider a dedicated short code, which usually costs about $1,000 per month and might be charged separately or included in the plan price.
\nThere may be additional charges depending on the vendor. Some, such as ProTexting, try to keep costs down by only including basic features in their plans. You’ll have to pay to add advanced tools. Access for additional team members will also come with an extra monthly cost. In general, most services don’t charge for customer support, although sometimes priority customer service is given with higher-tier plans. That being said, some like Thryv, charge for onboarding and you also might need to pay extra for developer support with APIs.
\n\n","parsedContent":{"json":[{"component":"p","children":"There are several factors to consider when it comes to text message marketing service costs. The first is your message volume. Most providers offer tiered plans based on how many messages you plan to send and how many keywords you’ll use. Many offer lower rates for extra messages with higher-tier plans. Additionally, most will roll over any unused messages to the next month."},{"component":"p","children":"SMS texts — a standard word-based message of up to 160 characters — typically costs one credit, while multimedia messaging service (MMS) texts — a message that contains images or video and up to 1,600 characters — cost two or three. Plans start around $20 monthly and can go up to $3,000 per month depending on the package. However, some providers, such as Textline, don’t include messaging costs in their plans while others, such as TextMagic use a pay-as-you-go pricing structure."},{"component":"p","children":"You’ll also have to take into account how you plan to use your messages. If you plan on carrying out frequent two-way conversations with customers, you’ll want to make sure incoming messages are free, something most, but not all, providers offer. A few, such as Podium, allow unlimited one-to-one messaging but can be expensive for sending bulk marketing texts."},{"component":"p","children":"The next thing to consider is the number you’ll be texting from. Most platforms set you up with a 10DLC or a toll-free number. You may be able to text-enable your current landline, but that usually comes with a fee. Most platforms offer additional numbers for a small fee, between $5 to $25 per month. Businesses with high-volume messaging needs should consider a dedicated short code, which usually costs about $1,000 per month and might be charged separately or included in the plan price."},{"component":"p","children":"There may be additional charges depending on the vendor. Some, such as ProTexting, try to keep costs down by only including basic features in their plans. You’ll have to pay to add advanced tools. Access for additional team members will also come with an extra monthly cost. In general, most services don’t charge for customer support, although sometimes priority customer service is given with higher-tier plans. That being said, some like Thryv, charge for onboarding and you also might need to pay extra for developer support with APIs."},{"component":"TipBox","module":"@jelly/shared","props":{"type":"key_takeaway","header":"Key Takeaway","content":"Between subscription-based, pay-as-you-go and hybrid plans, there are text message marketing packages and pricing models to suit any business’s marketing budget.","button":null,"pageProperties":{}}}],"__typename":"ParsedContent"}}},{"type":"BestPickPropertiesPageLayoutContentSectionLayout","sectionData":{"id":"features","title":"Features","sectionTitle":"Features of Text Message Marketing Services","content":"Text message marketing services are more than a way to send text messages. They are full-scale marketing solutions that help you engage with your audience, track results and improve your customer service.
\nWhen you’re looking for a text message marketing platform, it can be challenging to know which of the many features you need — and even what they all do. Here are the features we think are the most valuable for businesses to look for in a service, in alphabetical order.
\nAI Assistance
\nMany text message marketing services have begun to incorporate AI generation for quick and reliable text generation. AI tools can generate bulk marketing messages in the right tone and many offer multiple options so you can choose the best one. It can also be leveraged to respond to incoming customer questions, create personalized recommendations and maintain security.
\nAnalytics and Reports
\nA metrics component is a vital part of text message marketing. These numbers tell you which campaigns were successful and which ones were not. Analytics can also provide insight into why specific messages performed the way they did.
\n\nAnalytics tools, such as those provided by SlickText, can help determine whether your text message marketing efforts are paying off. Source: SlickText
\nAutomation
\nAutomation tools allow you to program messages to send automatically at the same time every day, week or month. You can also create auto-replies for when customers first text or for messages received after hours. Trigger words can be set up to send automatic responses to common questions, such as opening hours or menu options and can even be used to create automated workflows for certain interactions.
\nBulk Messages
\nBulk messages, also known as mass texting, are at the heart of text message marketing. You can send promotional messages or announcements to your list of opt-in contacts but, unlike with group texts, recipients won’t see other customer numbers and replies will only go to you. Most platforms let you personalize bulk messages by using custom fields.
\nCompliance
\nText message marketing is subject to serious regulations but, thankfully, the best SMS messaging services make compliance a breeze. They will get your numbers registered so you can start sending mass texts and many do it right from the platform. They will also provide you with solid opt-in and opt-out tools. Some even boast HIPAA compliance, which is important if you are texting sensitive health information.
\n