Jessica Elliott

Usability

Time Doctor isn’t complicated to use but does require staff to adjust habits when using the interactive version. We liked that it has a guided on-screen setup process and works on Windows, Mac, Linux, Android, iOS and Chrome operating systems. Time Doctor stays on in the background as an interactive or silent app depending on your preferences.

The interactive application alerts employees who appear distracted and recommends that they stop tracking time when visiting non-work-related sites. In contrast, the silent app doesn’t have a user interface for employees. Instead, it monitors employee activity during company-wide working hours. Both options provide workday insights to administrators.

Time Doctor goes beyond time sheets with its Work-life Balance Widget. It helps managers spot workers at high risk for burnout while saving time with automated email reports and notifications. You can also benchmark time using idle time records and activity summaries. Time Doctor has more than 60 integrations with the best CRM software, payroll providers and help desk tools.

Time Doctor Features

Time Doctor offers the key features we looked for in the best time and attendance software, as well as some advanced tools that serve to boost productivity organization-wide. Here’s a look at the ones we liked the most.

Time Tracking

While most time and attendance tools require employees to log in and out, workers can configure Time Doctor to begin tracking when they start using their computers. Alternatively, staff can receive a reminder to clock in at a certain time. From there, Time Doctor will monitor time worked, and employees can categorize work activities by task or project. Workers using the interactive program can take paid breaks, but Time Doctor doesn’t track unpaid breaks. If a user pauses tracking without selecting a paid break, a gap appears in the timeline.

Unlike Clockify and TimeClock Plus, Time Doctor doesn’t have built-in scheduling tools. But you can import your schedules via a CSV file and use them to monitor time, attendance and absenteeism. If you need scheduling features as part of your time and attendance system, consider our Clockify review or TimeClock Plus review.

Automatically compare attendance to work schedules to monitor time reporting. Source: Time Doctor

Individual Time Management

The best employee tracking apps empower employees to better manage their time. However, most time and attendance tools we reviewed didn’t track activity. Others, like Clockify, only monitor basic details and lack the in-depth insights Time Doctor offers. We were impressed with how Time Doctor helps workers understand their habits by offering tips for improving productivity.

The user interface shows permanent, current, next, future and completed tasks, whereas the dashboard highlights the top activities, most-used apps and a time sheet summary. Along with the dashboard, users can receive weekly reports detailing the applications and websites they use. Time Doctor also displays the time spent in calls and meetings, including who else is on the calls. It shows a pop-up during idle periods encouraging users to return to work or eliminate workplace distractions.

Employees receive on-screen alerts if they’re inactive. Source: Time Doctor

Productivity Dashboard and Reports

Few time and attendance platforms drill down into the granular details of employee and team productivity. Time Doctor is unique in that it tracks how workers spend their time, allowing administrators to analyze behavior patterns. Employee and manager dashboards highlight top data points, while customizable reports let managers track and analyze time spent on projects, clients and tasks.

We like how the Activity Summary report breaks down each user’s active minutes and unproductive hours. Other reports show logged billable hours and time spent on client projects or tasks. We especially liked how Time Doctor’s Timeline report gives a chronological view of tasks and breaks.

Get a snapshot of productivity levels for teams and individuals. Source: Time Doctor

Integrations

Similar to Clockify, Time Doctor integrates with various third-party tools via Chrome extensions. The extensions put a button into the apps where users can start or stop tracking time without leaving the program. It connects to fewer tools than TimeClock Plus but far more than QuickBooks Time. However, the payroll integrations are minimal. Time Doctor provides a compatible CSV file for ADP, Gusto, Wise and others. Unfortunately, it lacks automated or bi-directional syncing.

Time Doctor integrations insert a “Start Timer” button into connected apps, like Jiro. Source: Time Doctor

Employee Monitoring

While other time and attendance software like When I Work verify identity only during logins, Time Doctor stays active throughout the day. It has several optional and customizable features for tracking employee activity. For instance, you can configure screenshots for every three, 15 or 30 minutes or get video screen captures for Premium users. The settings can vary by team member and help managers identify training opportunities or workflow adjustments.

Configure settings to monitor employee activity throughout the day or during specific times. Source: Time Doctor

Administrators can also receive automatic, trigger-based email notifications. There are over nine performance-related options, including work-life balance, time editing and attendance. However, Time Doctor doesn’t save keystrokes or mouse clicks. It isn’t a keylogging tool.

Time Doctor Cost

Time Doctor has three plans and offers a 14-day free trial with no credit card required. Time Doctor is more expensive than other time and attendance systems, including Buddy Punch and OnTheClock. Users who pay annually receive two free months of service, which brings the cost down. However, Time Doctor is the only platform we reviewed offering a significant number of employee productivity features.

The least expensive plan tracks time and activities but lacks integrations. Depending on the size of your business, the mid-tier package may be a better fit because it integrates with customer relationship management software, payroll and communications tools. The highest tier provides the most visibility into productivity with its unlimited groups. This feature lets you create groups for each project or client, giving granular insights about productivity on a particular project, task or job.

Time Doctor service plans include:

\n
• Basic: The Basic package costs $7 per user per month or $70 per user with annual billing. It offers time and activity tracking, unlimited screenshots and task and project management. Users can create one group or department, and Time Doctor stores data for one month.
\n
• Standard: The Standard version is $10 per user, per month, or $100 per user with yearly prepayment. It includes everything from the Basic plan, plus app and URL tracking, integrations, email alerts and payroll options. Users can have three groups or departments, and Time Doctor stores data for six months.
\n
• Premium: A Premium subscription costs $20 per user per month or $200 per user with annual billing. It has all Standard plan features and adds VIP support, video screen capture and an internet connectivity report. Users can create an unlimited number of groups or departments and store data indefinitely.
\n

Time Doctor Setup

Unlike more complex time and attendance systems, Time Doctor only takes about 10 minutes for an administrator to set up and around three to five minutes for employee configuration. You can start a free trial of the Basic, Standard or Premium plans, and after it’s up, you can enter payment details to continue with the service.

\n \n\n\n

We liked that Time Doctor provides on-screen prompts for account setup, making the process as easy as following a few simple directions. This includes creating projects and tasks or importing customer data. You can also define productive and unproductive websites and applications. Once complete, send email invites to your team. Employees click on the link to verify their email addresses and create passwords. Depending on your company policies, your staff may need to verify permissions. Time Doctor provides on-screen prompts and a PDF onboarding manual.

\n

Time Doctor Customer Service

\n

Time Doctor supplies a searchable knowledge base with in-depth how-to guides, video tutorials and FAQs. Many help articles include GIFs that walk you through each step. Time Doctor doesn’t offer a community forum or phone support, which isn’t uncommon among time and attendance providers. But Time Doctor customers do get unlimited email, chat and help ticket assistance 24/7, which is better than When I Work or QuickBooks Time, which have more limited hours. Plus, users can chat inside the Time Doctor dashboard or via a web browser.

\n\n\n \n\n\n\n

Time Doctor Drawbacks

\n\n\n\n

Time Doctor is excellent for monitoring employees and tracking how they spend their time. But it isn’t a complete scheduling tool that tracks paid time off (PTO) or allows shift swapping. Nor does Time Doctor offer geofencing capabilities. You can’t confirm where your staff is located or track mileage. For cases like these, consider our QuickBooks Time review for mobile workforces and our When I Work review for on-site teams.

\n\n\n\n

Additionally, Time Doctor lacks phone support, something that most other time and attendance vendors in our review offered. If you prefer to be able to contact a support representative by phone, Time Doctor may not be the best choice for you.

\n\n\n\n

Methodology

\n\n\n\n

To find the top time and attendance apps, we researched and tested more than a dozen platforms. We considered features, integrations, pricing, usability, and customer support. In addition, we looked at how each tool functioned in different workplaces, from fully remote to hybrid configurations. When evaluating features for productivity, we specifically looked at employee and manager reporting features that help improve performance.

\n\n\n\n \n\n\n\n

Overall Value

\n\n\n\n

We recommend Time Doctor for …

\n\n\n\n

\n
• Employers wanting to understand employee workflows and behavior.
\n\n\n\n
• Individuals or small teams looking to increase productivity.
\n\n\n\n
• Staff that uses desktop computers or mobile phones for most of their work.
\n

\n\n\n\n

We don’t recommend Time Doctor for …

\n\n\n\n

\n
• Organizations wanting built-in scheduling and PTO management.
\n\n\n\n
• Companies that need to track field worker locations.
\n\n\n\n
• Businesses that prefer phone-based customer support.
\n

\n"}},{"_index":"wp-index-bnd-prod-content","_type":"content","_id":"10413","_score":2,"_source":{"canonical":"https://vaylees.com/clockify.html","displayModified":"2023-09-25T20:24:05Z","docType":"review","editorsPick":null,"href":"clockify.html","id":"10413","ID":10413,"isSponsored":false,"published":"2021-03-04T13:42:00Z","site":"bnd","stream":null,"subtitle":null,"title":"Clockify Review","author":{"displayName":"Jessica Elliott","email":"jessicaelliottwriter@gmail.com","thumbnail":"https://images.vaylees.com/app/uploads/2023/01/10083623/jessica-elliott.jpg","type":"Senior Analyst"},"channels":{"primary":{"name":"Find A Solution","slug":"find-a-solution"},"sub":{"name":"HR Solutions","slug":"hr-solutions"}},"meta":{"robots":"index, follow","description":"Clockify is a free service that tracks time and attendance for businesses of all sizes. With Clockify, employees can monitor when they start and end their day, as well as how long they work on specific projects."},"thumbnail":{"path":"https://images.vaylees.com/app/uploads/2022/08/01033149/Clockify_logo.png","caption":"","alt":"Clockify company logo"},"content":"\n \n\n\n\n

\n
• Clockify offers a free version and four paid plans, all of which support an unlimited number of on-premises and virtual users.
\n\n\n\n
• Integrated client billing and expensing tools make Clockify an excellent solution for project-based work. See our guide to expense tracking tools for other great solutions that keep tabs on your spending.
\n\n\n\n
• Clockify’s key features include assignment scheduling, time tracking and performance reporting.
\n\n\n\n
• This review is for business owners, freelancers and managers who are considering Clockify as their time and attendance system.
\n

\n\n\n\n

Hybrid workforces require time-sheet and time-tracking apps that are accessible from multiple locations. Clockify’s flexible, cloud-based software works equally well for on-site and remote employees. An on-premises kiosk handles logins at the workplace, and off-site employees can use their mobile phones, tablets or desktop computers. Clockify offers the most important features we looked for in a time and attendance system, including GPS, time-off tracking and integrations. These tools and others make Clockify our top choice for hybrid teams with remote and on-site employees.

\n\n\n\n \n\n\n\n

Why Clockify Is Best for Hybrid Teams

\n\n\n\n

Hybrid workforces need flexible tools to accommodate employees who switch between on-site and off-site work. Likewise, supervisors want the ability to manage remote workers, monitor productivity and approve time-off requests easily. In our testing, we found that Clockify’s cloud-based platform meets the needs of employees regardless of their work location. Mobile, desktop and web apps work on private or shared devices. Administrators can configure accounts for manual time entry, and users can enable GPS tracking, which allows supervisors to monitor fieldwork and workers’ last known location.

\n\n\n

\n

\n\n\n

\n\n\n\n

Clockify users can track their time on desktop and mobile devices or clock in through a shared kiosk. Source: Clockify

\n\n\n\n

We especially liked that Clockify is also an activity-tracking application. It runs in the background, monitoring web and app usage. With activity data, individuals can self-monitor their performance and understand how distractions affect their work. Clockify also has in-app messaging to connect hybrid teams and improve company culture by keeping remote workers in touch.

\n\n\n\n \n\n\n\n \n\n\n

Clockify Features

\n

Clockify has all of the most important features we looked for in the best time and attendance software, including timekeeping, reporting and management features. Some of the tools listed below are available only with higher-tier plans, however, so it’s important to select the plan that meets your business’s needs.

\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n

Time tracking	Track time automatically or manually using mobile devices, desktop computers or a shared on-site kiosk.
Project tracking	Assign project tasks to team members while monitoring progress and costs.
GPS tracking	Ensure time-sheet and billing accuracy by confirming where and when employees work.
Integrations	Make it easier to track time by connecting Clockify to the apps your staff uses.
Reports	View reports and dashboards to gain real-time and historical insights for better decision-making.

\n

Time Tracking

\n

Although time tracking is a common feature of time and attendance software, Clockify expands on that by offering more than 20 time-tracking features, which depend on the service plan. All plans let users monitor an unlimited number of projects or timecards. Staff can start and stop timers or enter hours manually on their devices. Conversely, admins can set up a kiosk where on-site staff can clock in and out.

\n

The auto-tracker tool observes time spent using software and sums up inactive and active time totals. Unlike Time Doctor, Clockify doesn’t share activity data with employers. The Pro and Enterprise versions provide additional control measures, allowing supervisors to disable manual time entry and changes. These plans also have GPS functionality and can take screenshots every five minutes while employees work.

\n\n\n \n\n\n

In addition, the time-sheet feature tracks time spent on projects and tasks, including billable and non-billable hours. Only Standard, Pro and Enterprise plan users can review and approve time sheets for payroll submission.

\n

\n

Use the Timesheet view to enter time manually or review time logs. Source: Clockify

\n

Project Tracking

\n

Clockify’s project management features are ideal for hybrid project-based freelancers, small teams and businesses. Not all time and attendance tools work for project-based teams, but Clockify stands out in this aspect. It helps supervisors manage clients and projects, from assigning employees tasks to monitoring progress. We liked how administrators can define different hourly rates for workspaces, users and projects, making it easier to bill clients and estimate project costs.

\n

Pro and Enterprise users can also track project expenses and fixed fees, like retainers or day rates. The web and mobile apps allow employees to upload receipts, and administrators can add expense details to invoices through the built-in invoicing tool.

\n

\n

Quickly enter new expenses and take a photo of the receipt from an iOS or Android smartphone. Source: Clockify

\n

GPS Tracking

\n

For businesses with field staff or teams that go to a client’s site, the GPS tracking tool enables more accurate time logs. Similar to QuickBooks Time, Clockify records the location every time the timer is started or stopped in the mobile app. The app will record location changes while tracking if the user moves more than 500 meters (roughly 1,640 feet). Unfortunately, though, GPS tracking data is available for only seven days, after which Clockify deletes site information.

\n\n\n \n\n\n

\n

Track employee locations throughout the day or review up to seven days of location data. Source: Clockify

\n

Reports

\n

Like other time and attendance products, Clockify provides many reports and has visually appealing dashboards. These are valuable for small business owners, who can see how hybrid staff members spend their time and estimate future labor costs. Admins can filter reports according to date, department, group, project, tag or user.

\n

We liked how Clockify lets business owners customize what users see in shared reports and lets them export reports as PDF or CSV files. Alternatively, Clockify admins can share a link with clients or employees. Plus, the dashboard provides a snapshot of staff activities, including individual projects and tasks. Again, the dashboards are tailored to each user’s status, such as project managers and individual workers.

\n

\n

Clockify’s Team Dashboard shows all active workspace members, and users can change views to see total tracked time or recent team activity. Source: Clockify

\n

Integrations

\n

Nearly all time and attendance tools offer basic tracking integrations, which let users easily track time without switching tabs or applications. Clockify connects with over 80 tools — more than other software we reviewed, like Buddy Punch and PurelyHR. It integrates with project management and customer relationship management (CRM) software. Clockify also has an open application programming interface (API) and supports Zapier.

\n

For example, you can track time on Trello cards, help tickets in Jira or time spent per lead in Salesforce. Clockify also offers built-in QuickBooks Online integration and connects to Microsoft Outlook and Google Calendars so that users can track time during events. However, Clockify doesn’t integrate with third-party payroll providers such as ADP or Gusto. If this is a dealbreaker for you, consider TimeClock Plus, which has built over 500 direct payroll modules.

\n

\n

View sent and unsent time clock entries to ensure your QuickBooks Online account is up to date. Source: Clockify

\n

Clockify Cost

\n

Clockify offers five service plans, ranging from a free version to a plan that costs $14.99 per user per month. The free plan is more comprehensive than the free version of any other time and attendance software tool we reviewed. Paid plans are competitively priced, with base subscriptions costing less than Time Doctor and QuickBooks Time. Clockify also gives a 20% discount when you pay annually and has a seven-day free trial.

\n

Solopreneurs, freelancers and small agencies may find the free plan more than sufficient. However, paid subscriptions provide advanced reporting and scheduling features, which work better for larger hybrid teams.

\n

Here are Clockify’s five plans:

\n

\n
• Free: The Free plan lets you track time and attendance for an unlimited number of employees and projects. It offers unlimited reports, as well as API and software integrations.
\n
• Basic: The Basic plan is $3.99 per user per month when billed annually or $4.99 per user per month when billed monthly. It has everything in the free version, plus administration features, kiosk functionality and project templates.
\n
• Standard: The Standard plan is $5.49 per user per month when billed annually or $6.99 per user per month when billed monthly. It includes all features in the Basic plan and adds automatic alerts, QuickBooks integration, task rates and invoicing.
\n
• Pro: The Pro plan is $7.99 per user per month when billed annually or $9.99 per user per month when billed monthly. It has everything in the Standard package, plus GPS tracking and reporting tools for expenses, labor costs and profits.
\n
• Enterprise: The Enterprise plan is $11.99 per user per month when billed annually or $14.99 per user per month when billed monthly. It builds upon the Pro plan by adding single sign-on capabilities, audit logs and admin access to user accounts.
\n

\n

Clockify Setup

\n

You can start with a free Clockify account and add projects or tasks. The free version includes employee kiosk pins, project templates and time tracking. Or, sign up for a seven-day free trial of Clockify Pro, which adds expense reporting, scheduling tools and GPS tracking. Both versions let you invite an unlimited number of team members and access Clockify’s onboarding checklist.

\n

You can download the Clockify time-tracking app via a web browser extension (Chrome, Firefox, Edge), desktop app (Mac, Windows, Linux) or mobile app (iOS, Android). Administrators can add other admins, project managers and regular users. Once in the app, individuals can configure profile and workplace settings.

\n

Users can access a personalized dashboard to see billable versus non-billable times and projects they’re working on. You can also customize your account by creating projects and tasks, delegating assignments and setting hourly rates.

\n\n\n \n\n\n\n

Clockify Customer Service

\n\n\n\n

Like other time and attendance software providers, Clockify offers various online resources, including video tutorials, a searchable knowledgebase and a community forum. But Clockify stands out for its one-on-one support. You can contact the company 24/7/365 via a toll-free number, email, web chat or an online contact form — something that wasn’t guaranteed with other time and attendance software providers. Clockify’s average response time is about an hour, and customers generally report satisfaction with support calls and agents’ abilities.

\n\n\n\n

Clockify Drawbacks

\n\n\n\n

Although Clockify works well for project-based businesses and hybrid teams, it’s less useful for retail, restaurant and service environments. It lacks the more robust scheduling features offered by providers such as When I Work, including the ability to create shift-based schedules, notify employees of changes, or let them swap shifts. Consider our When I Work review for a time and attendance system that makes shift scheduling easy.

\n\n\n\n

Clockify can also feel limiting for rapidly growing businesses. Other time and attendance systems provide additional features to prevent time theft and verify identities. For these capabilities, we liked OnTheClock, which includes biometric login and work IP recognition options.

\n\n\n\n

Methodology

\n\n\n\n

We researched dozens of time and attendance systems to identify the top solutions on the market. Along with hands-on experience through demos and free trials, we considered features, pricing, integrations, usability and customer support. We selected the best software for hybrid teams by looking for tools with on-site and remote functionality, including geolocation services, mobile apps, calendars and kiosks.

\n\n\n\n \n\n\n\n

Overall Value

\n\n\n\n

We recommend Clockify for …

\n\n\n\n

\n
• Businesses with hybrid teams (in-office and remote employees).
\n\n\n\n
• Companies that want to track projects, tasks and clients.
\n\n\n\n
• Freelancers and small companies that need a free time-tracking solution.
\n

\n\n\n\n

We don’t recommend Clockify for …

\n\n\n\n

\n
• Restaurant or retail businesses that are looking for shift scheduling tools.
\n\n\n\n
• Companies that need built-in payroll provider integrations.
\n

\n"}},{"_index":"wp-index-bnd-prod-content","_type":"content","_id":"11022","_score":2,"_source":{"canonical":"https://vaylees.com/16212-quickbooks-time.html","displayModified":"2023-11-01T15:21:35Z","docType":"review","editorsPick":null,"href":"16212-quickbooks-time.html","id":"11022","ID":11022,"isSponsored":false,"published":"2021-08-25T13:05:00Z","site":"bnd","stream":null,"subtitle":null,"title":"QuickBooks Time Review","author":{"displayName":"Jessica Elliott","email":"jessicaelliottwriter@gmail.com","thumbnail":"https://images.vaylees.com/app/uploads/2023/01/10083623/jessica-elliott.jpg","type":"Senior Analyst"},"channels":{"primary":{"name":"Find A Solution","slug":"find-a-solution"},"sub":{"name":"HR Solutions","slug":"hr-solutions"}},"meta":{"robots":"index, follow","description":"QuickBooks Time is our choice as the best time and attendance system for a mobile workforce because of the numerous ways employees can clock in and out. In addition, it has several geotracking tools that help you monitor where your on-the-go workers are."},"thumbnail":{"path":"https://images.vaylees.com/app/uploads/2021/08/25110205/qb-logo-30-70-color_1200x300.jpg","caption":"","alt":"Quickbooks logo"},"content":"\n \n\n\n\n

\n
• QuickBooks Time supports shift-based and project-based scheduling, offering flexibility for diverse, mobile teams.
\n\n\n\n
• It offers clock-in and out options for remote, hybrid and on-premises workers.
\n\n\n\n
• Time and attendance systems with GPS capabilities make it easier to deploy field agents, track mileage expenses and billable hours, and verify locations. If these types of fleet management features appeal to you, consider our picks for the best GPS fleet management software next.
\n\n\n\n
• This review is for small business owners considering using QuickBooks Time as their time and attendance system.
\n

\n\n\n\n

Mobile workforces need flexible time and attendance solutions that help sales agents, field technicians and remote workers manage their time and schedules. Moreover, business leaders need to see where their workers are, update schedules or run reports from mobile devices. QuickBooks Time delivers on all accounts. We found it provides user-friendly mobile apps for iOS and Android devices. Users can also clock in through an onsite kiosk. Its key tools include GPS tracking and geofencing, making it an ideal time and attendance system for leaders overseeing remote or field teams.

\n\n\n\n \n\n\n\n

Why QuickBooks Time Is Best for Mobile Workforces

\n\n\n\n

Service-based organizations and field crews face unique challenges when monitoring employee time, attendance and location. QuickBooks Time has flexible punch-in and punch-out options, so workers can clock in and out whether they’re at home, in the office or at a job site. Geofences and GPS tracking tools increase accountability and improve worker safety. In addition, we like that its geotechnology streamlines service technician deployment, helping administrators dispatch a nearby technician quickly.

\n\n\n

\n

\n\n\n

See who’s working and where they’re at from your QuickBooks Time dashboard. Source: QuickBooks Time

\n\n\n\n

We especially liked that QuickBooks Time provides leaders with a snapshot of where every employee is at throughout the day and offers real-time project reports, allowing admins to view results by tasks, workers or jobs. It also has tools for optimizing your budget, including mileage trackers and the ability to measure billable and nonbillable time.

\n\n\n\n

On the employee’s end, the mobile apps show schedules and available paid time off (PTO). They can request PTO and receive alerts about schedule changes or new jobs. These features help mobile workforces stay informed and ensure payroll accuracy. However, we found that QuickBooks Time doesn’t offer web and app usage tracking. Consider our TimeDoctor review to learn more about how this feature boosts hybrid and remote worker productivity.

\n\n\n\n \n\n\n

Usability

\n

QuickBooks Time is cloud-based software that you and your team can access via browser-based and mobile applications. We found the system relatively easy to navigate, with an interface similar to other QuickBooks products. Consequently, the learning curve is minimal for most administrators and employees.

\n

Drag-and-drop scheduling tools work well for weekly schedules and last-minute changes. Managers can use geotechnology to add a new job, choose an employee nearby and send them a push notification. The mobile app lets remote teams punch in and out from any location, track time for projects or customers, view timesheets, and request time off.

\n

QuickBooks Time also expands functionality by offering built-in mileage tracking and job costing tools. With these features and others, administrators can pull comprehensive reports with data and insights about time, attendance, schedules and budgets. We found that the software does have fewer integrations than When I Work or TimeClock Plus, but it connects with leading payroll solutions like Gusto and QuickBooks Online.

\n\n\n \n\n\n

QuickBooks Time Features

\n

QuickBooks Time has several features we looked for in the best time and attendance software that allow you to easily track and manage your mobile workforce. The tools let staff complete timekeeping and scheduling tasks from their mobile phone.

\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n

Time reporting	Allow employees to clock in or out from mobile apps and transfer details to timesheets automatically.
PTO management	Set policy-based rules for PTO accrual and time off requests so staff can manage their leave from the app.
Employee scheduling	Use drag-and-drop tools to build schedules and instantly notify employees of changes or open shifts.
Geotechnology	Monitor locations of your mobile workforce to improve dispatching capabilities and client billing.
Job tracking	Create audit trails and track job progress with an in-app activity feed.

\n

Time Reporting

\n

Accurate time reporting is vital when using time and attendance software, and most tools we reviewed offer onsite and mobile logins. Likewise, QuickBooks Time supports workplace flexibility, allowing users to punch in or out from a mobile app, web dashboard or on-premise kiosk. However, QuickBooks Time offers an additional advantage that we especially liked for field teams with its Crew functionality. With this feature, the crew leader can clock their entire team in and out as they move to job sites. OnTheClock is the only other provider we reviewed that has a group login option.

\n

\n

Employees can confirm their location before clocking in or out. Source: QuickBooks Time

\n

We particularly liked that time data transfers to employee timesheets, giving individuals, account administrators and managers access to position-relevant information. With customizable alerts, QuickBooks Time can remind workers to clock in or out and notify supervisors when logins don’t match the schedule.

\n

PTO Management

\n

Paid time off management tools aren’t available with all time and attendance software. But QuickBooks Time lets you create custom PTO rules, including accrual settings. Mobile teams can use their smartphones to check PTO balances and request time off. With the request-and-approve workflows we tested, managers can authorize requests from the web dashboard and notify staff through text and email alerts. QuickBooks Time also has a bulk time off option for administrators, allowing them to create time-off entries for public holidays or company-wide closures.

\n

\n

Configure the PTO tracking tool to reflect your company’s time-off policies. Source: QuickBooks Time

\n

Employee Scheduling

\n

Unlike TimeClock Plus, every QuickBooks Time subscription includes employee scheduling capabilities, which can improve shift planning. You can build schedules by shift or job using drag-and-drop tools on your smartphone or computer. We also found it easy to save time by copying and editing a previous schedule.

\n

The Who’s Working? window shows managers which employees are available for urgent jobs. From there, managers can assign a technician to a task or customer and notify them of shift changes or additions, which we found effective for leading a dynamic project. Regardless of where your crew works, they can add work schedules to their favorite calendar tools like iCalendar, Google and Outlook.

\n

\n

Alert workers to shift changes or additions through mobile notifications or email. Source: QuickBooks Time

\n

Geotechnology

\n

Several time and attendance platforms, including Clockify and When I Work, offer GPS capabilities when employees clock in or out. However, these programs don’t track precise movement during shifts. QuickBooks Time, on the other hand, is able to monitor locations throughout your team’s entire shift. We found this functionality lets dispatchers confirm a technician’s location in real time and deploy them to nearby job sites quickly.

\n

QuickBooks Time also has geofencing capabilities, which remind workers to punch in or out at job sites. Plus, the Elite plan comes with automatic GPS mileage tracking, a tool that few time-tracking tools offer. It tracks all mileage while your employees are on the clock and displays them on timesheets, mileage and payroll reports. We found these tools to be the most useful for mobile workforces out of any offered by time and attendance platforms in our review.

\n

\n

Customize geotracking settings to match job requirements. Source: QuickBooks Time

\n

Job Tracking

\n

Although QuickBooks Time offers fewer project management features than Clockify, it does help employees and managers monitor job schedules and task progress. Since it syncs with QuickBooks, you can import existing customers to your QuickBook Time program or create a new project and client.

\n

Job or project-specific features include a chart comparing budgeted hours to actual hours worked and timesheet audit trails necessary for government contracts. QuickBooks Time doesn’t offer in-app messaging, but the activity feed tracks all job-related details, including notes from employees and managers.

\n\n\n \n\n\n

\n

Real-time job costing tools monitor time and expenses for tasks, jobs and projects. Source: QuickBooks Time

\n

QuickBooks Time Cost

\n

QuickBooks Time has two service plans and offers a 30-day free trial, which is longer than most time and attendance software provides. The trial doesn’t require a credit card and users can access support and training during the trial period. QuickBooks Time does cost more than competitors who offer similar features, such as Clockify and When I Work.

\n

However, compared to those apps, QuickBooks Time provides more geotechnology features, and its scheduling tools work equally well for shift-based onsite teams, field technicians and work-from-home staff. We also like that it offers seamless integration with Intuit tools, making it a good choice for companies using QuickBooks as their accounting software or payroll processor.

\n

QuickBooks Time offers discounts to companies with over 50 users, although it doesn’t have deals for annual prepayment. All plans provide one administrator role, and QuickBooks Time charges additional fees to add more admins. While managers can track, edit and approve time, they don’t have scheduling permissions. In this case, a scalable solution like TimeClock Plus may work better, as it allows three administrators per account.

\n

Here’s how the QuickBooks Time service plans differ:

\n

\n
• Premium: The Premium version costs $20, plus $8 per employee per month. It includes mobile apps, GPS tracking, payroll integration, employee scheduling and multiple time clock options. Premium accounts can access real-time reports and time-off management tools.
\n
• Elite: The Elite plan costs $40 per month plus $10 per employee. It includes everything in the Premium plan and adds geofencing, timesheet signatures, project and mileage tracking, and project estimates vs. actual reports.
\n

\n

QuickBooks Time Setup

\n

We tested QuickBooks Time’s 30-day free trial and provides access to technical support with an expert to walk you through account setup. Alternatively, you can forgo the trial, sign up at a discounted rate, and receive a complimentary 60-minute guided setup call. During the call, we found that the agent helps configure your job codes and time-off rules and integrate existing payroll software.

\n

After selecting your subscription and entering payment details, you can finish setting up your account. QuickBooks Time recommends integrating your app with third-party tools before proceeding. It provides guides for various payroll providers. From there, configure your company-wide settings, pay schedule, overtime rules and clock-in options.

\n

You can also set up different time tracking features, such as location tracking and geofencing for mobile workers. We found these to be flexible, enabling a staff member to clock in from their mobile device at a job site and finish their day by punching out from your office kiosk. If your business bills customers for jobs and projects, you can configure these now so your employees can attach tracked time and expenses to a customer’s account or project. After you complete the setup, invite your team or import them from your integrated payroll service.

\n

QuickBooks Time Customer Service

\n

Like other time and attendance services, QuickBooks Time has a vast knowledge base, video tutorials, on-demand webinars and a community forum. We liked that it also offers paid training programs. However, there’s one caveat. Intuit has many products and services, and you may have to weed through search results to find answers applicable to QuickBooks Time.

\n

The same goes for customer support. You may be transferred if your problem is associated with your QuickBooks accounting program or merchant account. With that said, the representatives are helpful and can guide you through nearly any issue. And, unlike When I Work, QuickBooks Time provides a toll-free number for phone support. You can also contact the company without leaving the mobile or desk apps. Customer support is available Monday through Friday, from 6 a.m. to 6 p.m. PT.

\n\n\n \n\n\n\n

QuickBooks Time Drawbacks

\n\n\n\n

QuickBooks Time generally costs more than the other time and attendance tools we reviewed. Unlike its competitors, QuickBooks Time requires a monthly subscription of $20 on top of $8 per-user fees. That said, it does offer more robust GPS and geofencing tools than other apps we tested.

\n\n\n\n

QuickBooks Time also lacks in-app messaging and shift-swapping features, which make scheduling retail or restaurant shifts more challenging. Other software in our review, like When I Work, offered better shift coverage tools.

\n\n\n\n

Methodology

\n\n\n\n

After reviewing dozens of time and attendance tools, we identified the best solutions for small businesses. We attended live demonstrations, held Q&A sessions with company representatives, and  examined user reviews from customers of each vendor. We also test-drove the products ourselves and assessed them based on pricing, features, usability, integrations and customer support. For workforce mobility, we specifically checked for advanced geotracking and smartphone capabilities.

\n\n\n\n \n\n\n\n

Overall Value

\n\n\n\n

We recommend QuickBooks Time for …

\n\n\n\n

\n
• Businesses with mobile workforces, including sales teams, drivers and field technicians.
\n\n\n\n
• Employers wanting to track mileage and billable hours.
\n\n\n\n
• Companies with government contracts that need audit capabilities.
\n

\n\n\n\n

We don’t recommend QuickBooks Time for …

\n\n\n\n

\n
• Small teams with a small budget.
\n\n\n\n
• Companies looking for advanced plan and feature customization.
\n

\n"}},{"_index":"wp-index-bnd-prod-content","_type":"content","_id":"39295","_score":2,"_source":{"canonical":"https://vaylees.com/nextiva-vs-8x8","displayModified":"2024-06-20T20:45:04Z","docType":"article","editorsPick":false,"href":"nextiva-vs-8x8","id":"39295","ID":39295,"isSponsored":false,"published":"2024-01-05T14:57:23Z","site":"bnd","stream":"As you shop for a business phone system, compare two of the leading providers side by side to see which is best for your needs.","subtitle":"As you shop for a business phone system, compare two of the leading providers side by side to see which is best for your needs.","title":"Nextiva vs. 8×8","author":{"displayName":"Jessica Elliott","email":"jessicaelliottwriter@gmail.com","thumbnail":"https://images.vaylees.com/app/uploads/2023/01/10083623/jessica-elliott.jpg","type":"Senior Analyst"},"channels":{"primary":{"name":"Find A Solution","slug":"find-a-solution"},"sub":{"name":"SMB Solutions","slug":"technology-solutions"}},"meta":{"robots":"index, follow","description":"Ready to pick a business phone system? Compare Nextiva and 8x8 to see how these top services differ."},"thumbnail":{"path":"https://images.vaylees.com/app/uploads/2022/04/04075749/teacher_fizkes.jpg","caption":"","alt":"Person having a video call with a colleague"},"content":"

Top-rated phone services allow small and medium-sized businesses (SMBs) to achieve high-level communication objectives, such as improving customer experiences and reducing operational costs. These platforms unify voice, chat and video conversations in one spot and Nextiva and 8×8 are two of the best business phone systems for small businesses on the market today. Yet, our in-depth comparison of these options found distinct differences in service plans, support materials, features and more. See our side-by-side review for help determining which phone system is better for your company.

\n

Nextiva vs. 8×8 Compared

\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n

\n Criteria/strong \n	\n Nextiva \n	\n 8×8 \n
\n Starting price \n	\n $29.95 \n	\n Available via quote \n
\n Business communication plans \n	\n 3 plans \n	\n 5 plans \n
\n Free trial \n	\n Possible, upon request \n	\n No \n
\n Call management \n	\n \n Call forwarding and transfer \n Hold music and announcements \n Call groups \n Single and multilevel auto attendant \n Call pop \n \n	\n \n Call forwarding and transfer \n Call park \n Ring groups \n Multilevel auto attendant \n Call queues \n Barge, monitor and whisper \n Frontdesk app \n Contact center routing \n \n
\n Third-party integrations \n	\n \n 19 integrations \n Custom integrations available \n \n	\n \n 59 integrations \n Communication application programming interfaces (APIs) \n \n
\n Video conferencing \n	\n \n 45-minute video meetings \n 40 participants on the Essential and Professional plan \n Unlimited participants on the Enterprise plan \n Screen sharing \n Video recording \n File sharing \n \n	\n \n No time limits \n Up to 500 participants \n Screen sharing \n Video recording \n Instant polls, hand raising and emojis \n Breakout rooms \n Custom branding \n Participant lobby \n \n
\n Customer support and training \n	\n \n 24/7 email, chat and phone support \n Support center \n Live webinars \n \n	\n \n 24/7 web case, chat and phone support \n Resource center \n 8×8 University \n Paid training \n \n

\n

Who Do We Recommend Nextiva For?

\n

Nextiva’s unified communications platform keeps U.S.-based teams and clients connected via voice, video and chat services. The company maintains a 99.999 percent uptime with seven SSAE 16-certified data centers across the U.S. and Canada. As noted in our comprehensive Nextiva review, Nextiva is Payment Card Industry (PCI)- and Health Insurance Portability and Accountability Act (HIPAA)-compliant, making it an excellent recommendation for multisite retailers and healthcare practices.

\n

The vendor provides three service plans and flexible pricing options, including month-to-month billing and 12-, 24- or 36-month contracts. Companies can prepay for 36 months for the lowest price. The base plan includes faxing and video conferencing but lacks text messaging and customer relationship management (CRM) integrations. Higher tiers have a multilevel auto attendant, more toll-free minutes and voicemail-to-short message service (SMS) notifications.

\n

We like Nextiva’s user-friendly mobile and web applications and administrative portal. Small business owners will find the setup process fairly simple yet Nextiva offers plenty of call management tools for multisite or complex routing requirements.

\n

\n

Admins can set up new users quickly with Nextiva’s step-by-step wizard. Source: Nextiva 

\n

We were especially impressed with the following aspects of Nextiva’s business phone system:

\n

\n
• Businesses can mix and match subscriptions.
\n
• Users can see and search all customer interactions, including from third-party platforms, via NextivaONE Threaded Conversations.
\n
• All subscriptions include a complimentary toll-free number and 1,500 to 12,500 toll-free minutes.
\n
• Customizable call pops display customer details before employees pick up the phone and complete insights after the call is answered.
\n

\n

Who Do We Recommend 8×8 For?

\n

8×8 offers an all-in-one platform that can support business communications internationally. The platform offers support for optimal call quality, local caller ID, access to emergency numbers and local dialing without the need for additional dial prefixes in 55 countries. Virtual phone numbers are also available in more than 100 countries. The phone service routes calls automatically through the nearest data center to ensure call quality. The vendor has more than 35 private and public data centers in its global network. Moreover, 8×8’s five service plans (two unified communications subscriptions and three contact center plans) include unlimited calling to international locations. With all this in mind, we recommend 8×8 for businesses with a global workforce or customer base.

\n

Although 8×8 does not provide pricing online, you can chat with the sales team or request a call to receive a quote. In our full review of 8×8, we found the company offers fairly priced entry-tier plans (known as X2 and X4). Both include unlimited nationwide calling, a multilevel auto attendant and video conferencing with up to 500 participants. X2 allows unlimited calling to 14 countries, increasing to 48 in the X4 package. The upper-tier plans (X6, X7 and X8) are higher-priced contact center offerings with skills-based routing, post-call surveys and advanced reporting.

\n

We appreciate the scalability of the 8×8 platform. The feature-packed base plan includes integrations with CRM programs and call queues, two options not always available with entry-tier subscriptions.

\n

\n

The 8×8 Work app for the web turns any computer into a fully functional communications device. Source: 8×8

\n

We most appreciated the following features that make 8×8 unique:

\n

\n
• Companies can livestream to YouTube while video conferencing from the 8×8 platform.
\n
• 8×8 offers deployment teams in every region to assist with implementation, local support and, if needed, on-site training.
\n
• The company provides 10 global multilingual customer service teams for 24/7 “follow the sun” assistance.
\n
• Businesses can mix and match subscriptions.
\n

\n

Nextiva vs. 8×8 Comparison

\n

Pricing and Plans

\n

Nextiva Pricing and Plans

\n

\n
• Nextiva offers flexible subscription options, including pay-as-you-go or a 12-, 24- or 36-month contract.
\n
• Businesses can get the lowest price by prepaying for 36 months.
\n
• The following prices reflect Nextiva’s monthly rates for five to 19 users.
\n

\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n

\n Plan \n	\n Price (per user per month) \n	\n Features \n
\n Essential \n	\n $29.95 \n	\n \n Free local and toll-free number \n Unlimited calling within the U.S. and Canada \n 45-minute video meetings with 40 participants \n 1,500 toll-free minutes \n Voicemail-to-email notifications \n Internet fax \n Video conference recording \n Auto attendant \n Threaded conversations \n Call groups \n Chat messaging \n \n
\n Professional \n	\n $33.95 \n	\n Everything in Essential, plus: \n \n Multilevel auto attendant \n 3,000 toll-free minutes \n Voicemail-to-SMS notifications \n CRM integrations \n 1,000 SMS/MMS \n \n
\n Enterprise \n	\n $43.95 \n	\n Everything in Enterprise, plus: \n \n Call recording \n Voicemail transcription \n Single sign-on (SSO) \n 12,500 toll-free minutes \n 45-minute video meetings with unlimited participants \n 2,000 SMS/multimedia messaging service (MMS) \n \n

\n

Nextiva tailors its plans to small businesses with generous toll-free minute allotments and a complimentary 800 number with every account. In comparison, 8×8 doesn’t include toll-free numbers or minutes with any of its packages. We like how business owners can mix and match Nextiva subscriptions for cost savings and the vendor’s transparent, upfront pricing makes it easy to compare plans and contract options.

\n

With the 36-month prepayment option, a business with five to 19 users will pay $21.95 per user monthly for the Essential package, $25.95 for Professional and $35.95 for Enterprise. These rates align with 8×8’s unified communications options.

\n\n\n \n\n\n

8×8 Pricing and Plans

\n

\n
• 8×8 does not disclose rates online but per-user prices are negotiable, with the X2 plan ranging from $20 to $25.
\n
• The vendor offers volume and annual discounts.
\n
• Companies can mix and match plans.
\n

\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n

\n Plan \n	\n Price (per user per month) \n	\n Features \n
\n X2 \n	\n Available upon request \n	\n \n Unlimited voice calling to 14 countries, including the U.S. \n Internet fax \n SMS/MMS \n SSO \n Voicemail transcription \n Hot desking \n Multilevel auto attendant \n Team messaging \n Document sharing \n Integrations \n Video conferencing with 500 participants \n \n
\n X4 \n	\n Available upon request \n	\n Everything in X2, plus: \n \n Barge, whisper and monitor \n Frontdesk app for receptionist or operator \n Unlimited calling to 48 countries, including the U.S. \n Supervisor analytics \n \n
\n X6 \n	\n Available upon request \n	\n Everything in X4, plus: \n \n 8×8 Agent workspace \n Advanced reporting \n Omnichannel routing \n Skills-based routing \n Queued and web callback \n Post-call survey \n Call center analytics \n \n
\n X7 \n	\n Available upon request \n	\n Everything in X6, plus: \n \n Multichannel support for social media, chat, email and SMS \n Co-browsing \n \n
\n X8 \n	\n Available upon request \n	\n Everything in X7, plus: \n \n Auto dialer: preview, progressive and predictive \n Quality management \n Speech and text analytics \n \n

\n

8×8’s platform is unique because it combines unified communications and contact center plans, meaning a company doesn’t need to switch apps or vendors as its business expands its customer service operations. We were impressed with the X2 subscription as it features far more capabilities than Nextiva’s Essential package. Notably, 8×8 includes SSO and large video meeting capacity on its base plan, whereas Nextiva reserves these features for its Enterprise version.

\n

8×8’s lack of pricing transparency is disappointing. Still, midsized and larger companies will find the quote-based process worth the wait. An annual commitment can reduce the price of X2 to $20 or slightly less per user and $40 for X4. 8×8 also offers promotions like a free month when businesses sign a one-year contract.

\n\n\n \n\n\n\n \n\n\n\n

Call Management Features

\n\n\n\n

Nextiva Call Management Features

\n\n\n\n

\n
• All subscriptions include multisite support, allowing small businesses to route calls to departments at other locations or increase coverage during peak hours.
\n\n\n\n
• Nextiva provides an intuitive call flow builder with a drag-and-drop editor.
\n\n\n\n
• Auto attendants and call groups help companies manage high call volumes.
\n\n\n\n
• Employees can personalize every greeting by reviewing call pops before answering the line.
\n

\n\n\n

\n

\n\n\n

\n\n\n\n

You can customize call pops to show employees key information before they answer the phone. Source: Nextiva

\n\n\n\n

Nextiva’s call management features are geared toward small companies with one or more locations. The system has a user-friendly admin portal (NextOS) through which administrators can route calls based on business hours for different locations and add on-hold announcements or music. The Essential plan has an automated attendant to greet callers with a simple menu. Professional and Enterprise subscriptions include a multilevel auto attendant, which companies can use for multiple sites or more complex routing needs. Rival 8×8 provides a multilevel auto attendant on its base plan but smaller organizations may find this unnecessary.

\n\n\n\n

Like 8×8, Nextiva provides call groups (also known as hunt groups), so when a caller presses “1” for sales, all phones in your sales group will ring. However, Nextiva doesn’t offer call queues with its business phone system. This feature only comes with its contact center plans.

\n\n\n\n

Our favorite Nextiva call management tool is the call pop. It displays caller information on the screen before employees answer the phone. You can customize these to include details relevant to your business, industry or clients. After answering the line, a more detailed version appears on the screen so your staffer can fully understand who they’re speaking with.

\n\n\n\n

8×8 Call Management Features

\n\n\n\n

\n
• Advanced call management tools like skills-based routing and an interactive voice response (IVR) system support high-volume call centers.
\n\n\n\n
• Monitor, whisper and barge features allow supervisors to assist employees or take over calls.
\n\n\n\n
• 8×8 provides a separate desktop application (8×8 Frontdesk) for receptionists or operations employees to route calls or chat sessions.
\n

\n\n\n

\n

\n\n\n

\n\n\n\n

After placing a caller on hold, receptionists can select a warm or cold transfer to ensure a seamless handover. Source: 8×8

\n\n\n\n

8×8 supports growing companies, making it easy for businesses to add to their communication network in another state or country. The vendor provides robust call management tools, which vary by tier. Unlike Nextiva, all subscriptions include a multilevel auto attendant and call queues. The call queues are like waiting lines, ideal for organizations with high call volumes.

\n\n\n\n

We appreciate the Frontdesk console, which lets receptionists manage incoming calls. The X4 package also has barge, whisper and monitor features, which Nextiva doesn’t offer. These are invaluable training tools and helpful for customer service. 8×8’s top-tier plans are for contact centers, while Nextiva sells these services separately. For companies looking to add call center capabilities to their business phone system, 8×8 is one of the best contact center software solutions.

\n\n\n\n \n\n\n\n

Integrations

\n\n\n\n

Nextiva Integrations

\n\n\n\n

\n
• Nextiva integrates with 19 third-party applications.
\n\n\n\n
• The Essential plan syncs with Microsoft Outlook and Google Contacts.
\n\n\n\n
• Professional users can connect to several CRMs while the Enterprise plan supports additional apps and custom integrations.
\n

\n\n\n\n

Nextiva’s integration options vary by plan. We appreciate the care the vendor takes on its website to describe the integration requirements and how such connections work. On the “Integrations” page of the Nextiva site, simply click on your CRM system (or any other app) to learn what plan the integration is available with, the devices it works on and how the integration functions.

\n\n\n\n

The Professional subscription includes the ability for 12 integrations: Salesforce, HubSpot, Zendesk, Microsoft Dynamics 365, Sugar CRM, Act!, NetSuite, ConnectWise, GoldMine, Lotus Notes, Workbooks and Zoho CRM.

\n\n\n\n

Enterprise users can request custom integrations. In addition, this service level supports Salesforce Lightning UI and Service Cloud, Microsoft Teams, ServiceNow, Oracle Sales Cloud and Bullhorn.

\n\n\n\n

8×8 Integrations

\n\n\n\n

\n
• 8×8 offers 59 integrations.
\n\n\n\n
• The base plan connects to Slack, Google Workspace and Microsoft 365.
\n\n\n\n
• The contact center versions sync to business intelligence and customer support tools.
\n

\n\n\n\n

8×8 provides far more CRM integrations on its base plan than its competitor. We also appreciate that, like Nextiva, 8×8 displays on its website the prerequisites for connecting each software solution so business owners understand what subscription they need for the integration.

\n\n\n\n

8×8 offers the following integrations with all X-series packages: Salesforce, Google Workspace, Microsoft Dynamics 365, NetSuite, Microsoft 365 and Outlook, Pipedrive, ServiceNow, Slack, SugarCRM, Vtiger, Zendesk, Zoho CRM, Avoira, Citrix and Prompt Voice.

\n\n\n\n

Notably, HubSpot, 1CRM, Freshdesk and Copper are only available with the contact center solutions. Nextiva, however, offers HubSpot to its Professional users.

\n\n\n\n

Winner: 8×8

\n\n\n\n

8×8 is the clear winner for integrations because it provides more options, allowing businesses to streamline more of their business software operations. However, we have to point out that Nextiva connects to Act!, ConnectWise, GoldMine, Lotus Notes and others, with which 8×8 does not integrate. Likewise, 8×8 syncs with Pipedrive, Slack and Vtiger while Nextiva does not. So, it may not matter to you how many integrations are available but which ones. See if Nextiva and 8×8 can connect with your preferred business software before choosing a business phone system.

\n\n\n\n \n\n\n\n \n\n\n\n

Video Conferencing

\n\n\n\n

Nextiva Video Conferencing

\n\n\n\n

\n
• Nextiva Essential and Professional users can host 45-minute meetings with 40 participants, whereas the Enterprise plan allows unlimited attendees.
\n\n\n\n
• Video recording comes with all subscriptions.
\n\n\n\n
• Hosts can share screens and files.
\n

\n\n\n

\n

\n\n\n

\n\n\n\n

Nextiva’s simple video interface keeps employees and clients focused during meetings. Source: Nextiva

\n\n\n\n

Nextiva provides a straightforward video conferencing platform. With a business associate agreement (BAA), a healthcare organization can use Nextiva’s video service when discussing protected health information (PHI), as it’s HIPAA- and SOC-2-compliant.

\n\n\n\n

Note that Nextiva limits all video meetings to 45 minutes, whereas 8×8 does not meter conferences. In addition, Nextiva’s lower-level plans support 40 participants compared to 8×8’s 500. However, Nextiva Enterprise allows unlimited attendees, while 8×8’s maximum is 500.

\n\n\n\n

We appreciate the simplicity of Nextiva’s video tools for health practitioners and retailers. However, companies that want to host sales demonstrations or collaborate online will require more features and capabilities than Nextiva offers.

\n\n\n\n

8×8 Video Conferencing

\n\n\n\n

\n
• 8×8 X-series plans allow 500 active video participants and unlimited meeting duration.
\n\n\n\n
• The platform supports 46 languages and offers dial-in access for more than 50 countries, including 11 toll-free numbers.
\n\n\n\n
• Instant polls, breakout rooms and in-meeting chat tools keep small and large groups engaged.
\n

\n\n\n

\n

\n\n\n

\n\n\n\n

Add a custom background, logo and URL to 8×8 video meetings. Source: 8×8

\n\n\n\n

8×8 features a pleasant video interface that’s easy to navigate yet packed with tools for interactive conferences. All subscription levels include the same features and mobile users can share screens as easily as those joining from a desktop computer. Like Nextiva, video recording comes with all 8×8 plans.

\n\n\n\n

Businesses can create custom URLs and sales agents can establish private spaces for demonstrations. Each video room can showcase the company’s logo and a custom background. We also loved viewing the platform’s in-depth meeting analytics to understand participation levels better after the conference ended.

\n\n\n\n \n\n\n\n

Customer Support and Training

\n\n\n\n

Nextiva Customer Support and Training

\n\n\n\n

\n
• All subscriptions include 24/7 email, chat and phone support.
\n\n\n\n
• Nextiva provides a support center with videos, PDF guides and quick-start tutorials.
\n\n\n\n
• Live webinars and Q&A sessions offer real-time training.
\n

\n\n\n\n

We appreciate Nextiva’s well-organized and visually appealing support center. Locating resources based on a specific product, feature or topic is easy. Many help articles include videos to walk users through the steps of a given task. The live webinars and Q&A sessions cover device training, administration, mobile apps, voice analytics and more.

\n\n\n\n

Users can reach Nextiva’s customer service through the app, phone or online. Most help articles encourage readers to submit a help ticket or email the vendor for additional assistance.

\n\n\n\n

8×8 Customer Support and Training

\n\n\n\n

\n
• 8×8 X-Series plans include 24/7 global support through online chat, phone and web ticket.
\n\n\n\n
• Self-service options range from Otto, an artificial intelligence-powered chatbot, to multilanguage tutorials, guides and manuals.
\n\n\n\n
• 8×8 offers free and paid classes, instructor-led courses and in-person training.
\n

\n\n\n\n

8×8 has an extensive resource database, including in-depth guides with screenshots walking users through each step. The chatbot helps administrators find information or troubleshoot issues and can connect you to a human agent. We were also impressed with 8×8 University. It has free on-demand courses and quick tutorials as well as paid classes. The vendor further offers in-person training worldwide for an additional fee.

\n\n\n\n

\n\n\n\n \n\n\n\n \n\n\n

Nextiva vs. 8×8 Recap

\n

Both of these cloud-based phone systems offer competitive rates and reliable business phone services. It’s critical, however, to keep in mind that 8×8 supports global workforces and contact center capabilities on a single platform while Nextiva caters to U.S.-based businesses and is PCI and HIPAA-compliant.

\n

Choose Nextiva if:

\n

\n
• You want to deploy a new phone system quickly.
\n
• You need a local and toll-free phone number and minutes.
\n
• You’re looking for HIPAA-compliant communication services for a small healthcare practice.
\n

\n

Choose 8×8 if:

\n

\n
• You want to expand your business internationally.
\n
• You need advanced call management tools to handle high call volumes.
\n
• You’re looking for one platform that works for both office staff and call center agents.
\n

\n\n\n \n"}}],"pageInfo":{}},"docType":"author","fullName":"Jessica Elliott","isBnd":true,"meta":{"canonical":"https://vaylees.com/author/jessica-elliott","description":"","ogImage":"https://images.vaylees.com/app/uploads/2023/01/10083623/jessica-elliott.jpg","robots":"index follow","title":"Jessica Elliott - vaylees.com"},"pageProperties":{"editLink":"https://bnd-bk-prod.vaylees.com/wp/wp-admin/post.php?post=21101&action=edit","featuredImage":{"node":{"altText":"Jessica Elliott","sourceUrl":"https://images.vaylees.com/app/uploads/2023/01/10083623/jessica-elliott.jpg","__typename":"MediaItem"},"__typename":"NodeWithFeaturedImageToMediaItemConnectionEdge"},"socials":{"facebook":"","instagram":"","linkedin":"https://www.linkedin.com/in/jessicalelliottwriter","twitter":"","pinterest":"","__typename":"SocialsType"},"seo":{"canonical":"https://vaylees.com/author/jessica-elliott","breadcrumbs":[{"text":"Home","url":"https://vaylees.com/","__typename":"SEOPostTypeBreadcrumbs"},{"text":"Jessica Elliott","url":"https://vaylees.com/author/jessica-elliott/","__typename":"SEOPostTypeBreadcrumbs"}],"metaDesc":"","metaRobotsNoindex":"index","metaRobotsNofollow":"follow","title":"Jessica Elliott - vaylees.com","__typename":"PostTypeSEO"},"uri":"/author/jessica-elliott"}},"menus":{"headerMenuItems":{"nodes":[{"id":"cG9zdDo0MDc5OQ==","parentId":null,"label":"Start","url":"/start-your-business","uri":"/start-your-business","linkRelationship":null,"target":null},{"id":"cG9zdDo0MTMxMg==","parentId":"cG9zdDo0MDc5OQ==","label":"Our Recommendations","url":"/","uri":"/","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDgwNg==","parentId":"cG9zdDo0MTMxMg==","label":"Best Small Business Loans for 2024","url":"https://vaylees.com/8448-best-business-loans.html","uri":"/8448-best-business-loans.html","linkRelationship":null,"target":null},{"id":"cG9zdDo0MTMxMw==","parentId":"cG9zdDo0MTMxMg==","label":"Businessloans.com Review","url":"https://vaylees.com/business-loans-com-review","uri":"/business-loans-com-review","linkRelationship":null,"target":null},{"id":"cG9zdDo0MTMxNA==","parentId":"cG9zdDo0MTMxMg==","label":"Biz2Credit Review","url":"https://vaylees.com/16151-biz2credit.html","uri":"/16151-biz2credit.html","linkRelationship":null,"target":null},{"id":"cG9zdDo0MTMxNQ==","parentId":"cG9zdDo0MTMxMg==","label":"SBG Funding Review","url":"https://vaylees.com/sbg-funding-review","uri":"/sbg-funding-review","linkRelationship":null,"target":null},{"id":"cG9zdDo0MTMxNg==","parentId":"cG9zdDo0MTMxMg==","label":"Rapid Finance Review","url":"https://vaylees.com/16148-rapid-finance.html","uri":"/16148-rapid-finance.html","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDgwMA==","parentId":"cG9zdDo0MDc5OQ==","label":"Our Guides","url":"/","uri":"/","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDgwMg==","parentId":"cG9zdDo0MDgwMA==","label":"26 Great Business Ideas for Entrepreneurs","url":"https://vaylees.com/2747-great-business-ideas.html","uri":"/2747-great-business-ideas.html","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDgwNA==","parentId":"cG9zdDo0MDgwMA==","label":"Startup Costs: How Much Cash Will You Need?","url":"https://vaylees.com/5-small-business-start-up-costs-options.html","uri":"/5-small-business-start-up-costs-options.html","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDgwNQ==","parentId":"cG9zdDo0MDgwMA==","label":"How to Get a Bank Loan for Your Small Business","url":"https://vaylees.com/15750-get-business-loan-from-bank.html","uri":"/15750-get-business-loan-from-bank.html","linkRelationship":null,"target":null},{"id":"cG9zdDo0MTMxNw==","parentId":"cG9zdDo0MDgwMA==","label":"Articles of Incorporation: What New Business Owners Should Know","url":"https://vaylees.com/4038-articles-of-incorporation.html","uri":"/4038-articles-of-incorporation.html","linkRelationship":null,"target":null},{"id":"cG9zdDo0MTMxOA==","parentId":"cG9zdDo0MDgwMA==","label":"How to Choose the Best Legal Structure for Your Business","url":"https://vaylees.com/8163-choose-legal-business-structure.html","uri":"/8163-choose-legal-business-structure.html","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDgwMQ==","parentId":"cG9zdDo0MDc5OQ==","label":"Small Business Resources","url":"/","uri":"/","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDgwNw==","parentId":"cG9zdDo0MDgwMQ==","label":"Business Ideas","url":"https://vaylees.com/business-ideas","uri":"/business-ideas","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDgwOA==","parentId":"cG9zdDo0MDgwMQ==","label":"Business Plans","url":"https://vaylees.com/business-plans","uri":"/business-plans","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDgwOQ==","parentId":"cG9zdDo0MDgwMQ==","label":"Startup Basics","url":"https://vaylees.com/startup-basics","uri":"/startup-basics","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDgxMA==","parentId":"cG9zdDo0MDgwMQ==","label":"Startup Funding","url":"https://vaylees.com/startup-funding","uri":"/startup-funding","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDgxMQ==","parentId":"cG9zdDo0MDgwMQ==","label":"Franchising","url":"https://vaylees.com/franchising","uri":"/franchising","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDgxMg==","parentId":"cG9zdDo0MDgwMQ==","label":"Success Stories","url":"https://vaylees.com/success-stories","uri":"/success-stories","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDgxMw==","parentId":"cG9zdDo0MDgwMQ==","label":"Entrepreneurs","url":"https://vaylees.com/entrepreneurs","uri":"/entrepreneurs","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDgxNA==","parentId":null,"label":"Grow","url":"/grow-your-business","uri":"/grow-your-business","linkRelationship":null,"target":null},{"id":"cG9zdDo0MTMyMQ==","parentId":"cG9zdDo0MDgxNA==","label":"Our Recommendations","url":"/","uri":"/","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDgyMA==","parentId":"cG9zdDo0MTMyMQ==","label":"The Best Credit Card Processors of 2024","url":"https://vaylees.com/8061-best-credit-card-processing.html","uri":"/8061-best-credit-card-processing.html","linkRelationship":null,"target":null},{"id":"cG9zdDo0MTMyMg==","parentId":"cG9zdDo0MTMyMQ==","label":"Clover Credit Card Processing Review","url":"https://vaylees.com/16078-clover.html","uri":"/16078-clover.html","linkRelationship":null,"target":null},{"id":"cG9zdDo0MTMyMw==","parentId":"cG9zdDo0MTMyMQ==","label":"Merchant One Review","url":"https://vaylees.com/16082-merchant-one.html","uri":"/16082-merchant-one.html","linkRelationship":null,"target":null},{"id":"cG9zdDo0MTMyNQ==","parentId":"cG9zdDo0MTMyMQ==","label":"Stax Review","url":"https://vaylees.com/16593-stax-by-fattmerchant.html","uri":"/16593-stax-by-fattmerchant.html","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDgxNQ==","parentId":"cG9zdDo0MDgxNA==","label":"Our Guides","url":"/","uri":"/","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDgxNg==","parentId":"cG9zdDo0MDgxNQ==","label":"How to Conduct a Market Analysis for Your Business","url":"https://vaylees.com/15751-conduct-market-analysis.html","uri":"/15751-conduct-market-analysis.html","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDgxNw==","parentId":"cG9zdDo0MDgxNQ==","label":"Local Marketing Strategies for Success","url":"https://vaylees.com/15770-local-marketing-strategies-for-small-business.html","uri":"/15770-local-marketing-strategies-for-small-business.html","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDgxOA==","parentId":"cG9zdDo0MDgxNQ==","label":"Tips for Hiring a Marketing Company","url":"https://vaylees.com/15774-tips-for-hiring-a-marketing-company.html","uri":"/15774-tips-for-hiring-a-marketing-company.html","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDgxOQ==","parentId":"cG9zdDo0MDgxNQ==","label":"Benefits of CRM Systems","url":"https://vaylees.com/15963-benefits-of-crm.html","uri":"/15963-benefits-of-crm.html","linkRelationship":null,"target":null},{"id":"cG9zdDo0MTMyNg==","parentId":"cG9zdDo0MDgxNQ==","label":"10 Employee Recruitment Strategies for Success","url":"https://vaylees.com/15821-small-business-recruitment-strategies.html","uri":"/15821-small-business-recruitment-strategies.html","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDgyMQ==","parentId":"cG9zdDo0MDgxNA==","label":"Small Business Resources","url":"/","uri":"/","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDgyMg==","parentId":"cG9zdDo0MDgyMQ==","label":"Sales & Marketing","url":"https://vaylees.com/sales-marketing","uri":"/sales-marketing","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDgyMw==","parentId":"cG9zdDo0MDgyMQ==","label":"Finances","url":"https://vaylees.com/finances","uri":"/finances","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDgyNA==","parentId":"cG9zdDo0MDgyMQ==","label":"Your Team","url":"https://vaylees.com/your-team","uri":"/your-team","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDgyNQ==","parentId":"cG9zdDo0MDgyMQ==","label":"Technology","url":"https://vaylees.com/technology","uri":"/technology","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDgyNg==","parentId":"cG9zdDo0MDgyMQ==","label":"Social Media","url":"https://vaylees.com/social-media","uri":"/social-media","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDgyNw==","parentId":"cG9zdDo0MDgyMQ==","label":"Security","url":"https://vaylees.com/security","uri":"/security","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDgyOA==","parentId":null,"label":"Lead","url":"/lead-your-team","uri":"/lead-your-team","linkRelationship":null,"target":null},{"id":"cG9zdDo0MTMyMA==","parentId":"cG9zdDo0MDgyOA==","label":"Our Recommendations","url":"/","uri":"/","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDgzMw==","parentId":"cG9zdDo0MTMyMA==","label":"Best Business Phone Systems of 2024","url":"https://vaylees.com/6780-best-business-phone-systems.html","uri":"/6780-best-business-phone-systems.html","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDgzNA==","parentId":"cG9zdDo0MTMyMA==","label":"The Best PEOs of 2024","url":"https://vaylees.com/8117-best-professional-employer-organizations.html","uri":"/8117-best-professional-employer-organizations.html","linkRelationship":null,"target":null},{"id":"cG9zdDo0MTMzMw==","parentId":"cG9zdDo0MTMyMA==","label":"RingCentral Review","url":"https://vaylees.com/ringcentral-review","uri":"/ringcentral-review","linkRelationship":null,"target":null},{"id":"cG9zdDo0MTMzNA==","parentId":"cG9zdDo0MTMyMA==","label":"Nextiva Review","url":"https://vaylees.com/16093-nextiva-review.html","uri":"/16093-nextiva-review.html","linkRelationship":null,"target":null},{"id":"cG9zdDo0MTMzNQ==","parentId":"cG9zdDo0MTMyMA==","label":"Ooma Review","url":"https://vaylees.com/7818-best-phone-system-small-office.html","uri":"/7818-best-phone-system-small-office.html","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDgyOQ==","parentId":"cG9zdDo0MDgyOA==","label":"Our Guides","url":"/","uri":"/","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDgzMA==","parentId":"cG9zdDo0MDgyOQ==","label":"Guide to Developing a Training Program for New Employees","url":"https://vaylees.com/15839-new-hire-training.html","uri":"/15839-new-hire-training.html","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDgzMQ==","parentId":"cG9zdDo0MDgyOQ==","label":"How Does 401(k) Matching Work for Employers?","url":"https://vaylees.com/15813-401k-match-for-employers.html","uri":"/15813-401k-match-for-employers.html","linkRelationship":null,"target":null},{"id":"cG9zdDo0MTMzNw==","parentId":"cG9zdDo0MDgyOQ==","label":"Why You Need to Create a Fantastic Workplace Culture","url":"https://vaylees.com/15206-company-culture-matters-to-workers.html","uri":"/15206-company-culture-matters-to-workers.html","linkRelationship":null,"target":null},{"id":"cG9zdDo0MTMzMQ==","parentId":"cG9zdDo0MDgyOQ==","label":"16 Cool Job Perks That Keep Employees Happy","url":"https://vaylees.com/5134-cool-job-benefits.html","uri":"/5134-cool-job-benefits.html","linkRelationship":null,"target":null},{"id":"cG9zdDo0MTMzMg==","parentId":"cG9zdDo0MDgyOQ==","label":"7 Project Management Styles","url":"https://vaylees.com/15892-project-management-styles.html","uri":"/15892-project-management-styles.html","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDgzNQ==","parentId":"cG9zdDo0MDgyOA==","label":"Small Business Resources","url":"/","uri":"/","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDgzNg==","parentId":"cG9zdDo0MDgzNQ==","label":"Leadership","url":"https://vaylees.com/leadership","uri":"/leadership","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDgzNw==","parentId":"cG9zdDo0MDgzNQ==","label":"Women in Business","url":"https://vaylees.com/women-in-business","uri":"/women-in-business","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDgzOA==","parentId":"cG9zdDo0MDgzNQ==","label":"Managing","url":"https://vaylees.com/managing","uri":"/managing","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDgzOQ==","parentId":"cG9zdDo0MDgzNQ==","label":"Strategy","url":"https://vaylees.com/strategy","uri":"/strategy","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDg0MA==","parentId":"cG9zdDo0MDgzNQ==","label":"Personal Growth","url":"https://vaylees.com/personal-growth","uri":"/personal-growth","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDg0MQ==","parentId":null,"label":"Find","url":"/find-a-solution","uri":"/find-a-solution","linkRelationship":null,"target":null},{"id":"cG9zdDo0MTMxOQ==","parentId":"cG9zdDo0MDg0MQ==","label":"Our Recommendations","url":"/","uri":"/","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDg0Mw==","parentId":"cG9zdDo0MTMxOQ==","label":"Best Accounting Software and Invoice Generators of 2024","url":"https://vaylees.com/7543-best-accounting-software.html","uri":"/7543-best-accounting-software.html","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDg0NQ==","parentId":"cG9zdDo0MTMxOQ==","label":"Best Payroll Services for 2024","url":"https://vaylees.com/7509-best-payroll-services.html","uri":"/7509-best-payroll-services.html","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDg0NA==","parentId":"cG9zdDo0MTMxOQ==","label":"Best POS Systems for 2024","url":"https://vaylees.com/2955-best-pos-systems.html","uri":"/2955-best-pos-systems.html","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDg0Ng==","parentId":"cG9zdDo0MTMxOQ==","label":"Best CRM Software of 2024","url":"https://vaylees.com/7839-best-crm-software.html","uri":"/7839-best-crm-software.html","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDg0Nw==","parentId":"cG9zdDo0MTMxOQ==","label":"Best Call Centers and Answering Services for Busineses for 2024","url":"https://vaylees.com/5473-best-call-center-services.html","uri":"/5473-best-call-center-services.html","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDg0Mg==","parentId":"cG9zdDo0MDg0MQ==","label":"Our Guides","url":"/","uri":"/","linkRelationship":null,"target":null},{"id":"cG9zdDo0MTM0MQ==","parentId":"cG9zdDo0MDg0Mg==","label":"Salesforce vs. HubSpot: Which CRM Is Right for Your Business?","url":"https://vaylees.com/salesforce-vs-hubspot","uri":"/salesforce-vs-hubspot","linkRelationship":null,"target":null},{"id":"cG9zdDo0MTM0Mg==","parentId":"cG9zdDo0MDg0Mg==","label":"Rippling vs Gusto: An In-Depth Comparison","url":"https://vaylees.com/rippling-vs-gusto","uri":"/rippling-vs-gusto","linkRelationship":null,"target":null},{"id":"cG9zdDo0MTM0Mw==","parentId":"cG9zdDo0MDg0Mg==","label":"RingCentral vs. Ooma Comparison","url":"https://vaylees.com/ringcentral-vs-ooma","uri":"/ringcentral-vs-ooma","linkRelationship":null,"target":null},{"id":"cG9zdDo0MTM0NA==","parentId":"cG9zdDo0MDg0Mg==","label":"Choosing a Business Phone System: A Buyer’s Guide","url":"https://vaylees.com/7149-business-phone-system-guide.html","uri":"/7149-business-phone-system-guide.html","linkRelationship":null,"target":null},{"id":"cG9zdDo0MTM0NQ==","parentId":"cG9zdDo0MDg0Mg==","label":"Equipment Leasing: A Guide for Business Owners","url":"https://vaylees.com/8083-equipment-leasing-guide.html","uri":"/8083-equipment-leasing-guide.html","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDg0OA==","parentId":"cG9zdDo0MDg0MQ==","label":"Small Business Resources","url":"/","uri":"/","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDg0OQ==","parentId":"cG9zdDo0MDg0OA==","label":"HR Solutions","url":"https://vaylees.com/hr-solutions","uri":"/hr-solutions","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDg1MA==","parentId":"cG9zdDo0MDg0OA==","label":"Financial Solutions","url":"https://vaylees.com/financial-solutions","uri":"/financial-solutions","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDg1MQ==","parentId":"cG9zdDo0MDg0OA==","label":"Marketing Solutions","url":"https://vaylees.com/marketing-solutions","uri":"/marketing-solutions","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDg1Mg==","parentId":"cG9zdDo0MDg0OA==","label":"Security Solutions","url":"https://vaylees.com/security-solutions","uri":"/security-solutions","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDg1Mw==","parentId":"cG9zdDo0MDg0OA==","label":"Retail Solutions","url":"https://vaylees.com/retail-solutions","uri":"/retail-solutions","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDg1NA==","parentId":"cG9zdDo0MDg0OA==","label":"SMB Solutions","url":"https://vaylees.com/technology-solutions","uri":"/technology-solutions","linkRelationship":null,"target":null}]},"footerMenuItems":{"nodes":[{"id":"cG9zdDoyNjY2Mw==","parentId":null,"label":"Resources","url":null,"uri":null,"linkRelationship":null,"target":null},{"id":"cG9zdDoyNjg1MQ==","parentId":"cG9zdDoyNjY2Mw==","label":"How to Start a Business","url":"https://vaylees.com/4686-how-to-start-a-business.html","uri":"/4686-how-to-start-a-business.html","linkRelationship":null,"target":null},{"id":"cG9zdDoyNjg1Mg==","parentId":"cG9zdDoyNjY2Mw==","label":"How to Market Your Business","url":"https://vaylees.com/15769-small-business-marketing-guide.html","uri":"/15769-small-business-marketing-guide.html","linkRelationship":null,"target":null},{"id":"cG9zdDoyNjg1Mw==","parentId":"cG9zdDoyNjY2Mw==","label":"How to Hire For Your Business","url":"https://vaylees.com/15752-employee-hiring-guide.html","uri":"/15752-employee-hiring-guide.html","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDk4MQ==","parentId":"cG9zdDoyNjY2Mw==","label":"Self Employed Tax Calculator","url":"/calculators/self-employed-tax","uri":"/calculators/self-employed-tax","linkRelationship":null,"target":null},{"id":"cG9zdDo0MDk4Mg==","parentId":"cG9zdDoyNjY2Mw==","label":"Salary to Hourly Calculator","url":"/calculators/salary-hourly","uri":"/calculators/salary-hourly","linkRelationship":null,"target":null},{"id":"cG9zdDoyNjY2Nw==","parentId":null,"label":"Our Company","url":null,"uri":null,"linkRelationship":null,"target":null},{"id":"cG9zdDoyNjY2OA==","parentId":"cG9zdDoyNjY2Nw==","label":"About Us","url":"/about-us","uri":"/about-us","linkRelationship":null,"target":null},{"id":"cG9zdDo0NDUyMg==","parentId":"cG9zdDoyNjY2Nw==","label":"Careers","url":"https://www.centerfield.com/careers/","uri":"https://www.centerfield.com/careers/","linkRelationship":null,"target":"_blank"},{"id":"cG9zdDo0NDUyNQ==","parentId":"cG9zdDoyNjY2Nw==","label":"Advertise With Us","url":"https://www.business.com/connect/","uri":"https://www.business.com/connect/","linkRelationship":null,"target":"_blank"},{"id":"cG9zdDo0NDUyMw==","parentId":"cG9zdDoyNjY2Nw==","label":"Editorial Guidelines","url":"https://vaylees.com/about-us/editorial-guidelines","uri":"/about-us/editorial-guidelines","linkRelationship":null,"target":null},{"id":"cG9zdDo0NDUyNA==","parentId":null,"label":"Legal","url":"/","uri":"/","linkRelationship":null,"target":null},{"id":"cG9zdDoyNjY3MA==","parentId":"cG9zdDo0NDUyNA==","label":"Privacy Policy","url":"https://vaylees.com/privacy-policy","uri":"/privacy-policy","linkRelationship":null,"target":null},{"id":"cG9zdDoyNjY3MQ==","parentId":"cG9zdDo0NDUyNA==","label":"Do Not Sell My Personal Info","url":"https://www.business.com/optout","uri":"https://www.business.com/optout","linkRelationship":"nofollow","target":"_blank"},{"id":"cG9zdDoyNjY3Mg==","parentId":"cG9zdDo0NDUyNA==","label":"Terms of Use","url":"https://vaylees.com/terms-of-use","uri":"/terms-of-use","linkRelationship":null,"target":null},{"id":"cG9zdDoyNjY3Mw==","parentId":"cG9zdDo0NDUyNA==","label":"Copyright Policy","url":"https://vaylees.com/copyright-policy","uri":"/copyright-policy","linkRelationship":null,"target":null},{"id":"cG9zdDoyNjY3NA==","parentId":"cG9zdDo0NDUyNA==","label":"Advertising Disclosure","url":"https://vaylees.com/advertising-disclosure","uri":"/advertising-disclosure","linkRelationship":null,"target":null},{"id":"cG9zdDoyNjY3NQ==","parentId":null,"label":"Our Brands","url":null,"uri":null,"linkRelationship":null,"target":null},{"id":"cG9zdDoyNjY3Ng==","parentId":"cG9zdDoyNjY3NQ==","label":"Business.com","url":"https://www.business.com","uri":"https://www.business.com","linkRelationship":"nofollow","target":"_blank"},{"id":"cG9zdDoyNjY3Nw==","parentId":"cG9zdDoyNjY3NQ==","label":"BuyerZone","url":"https://www.buyerzone.com","uri":"https://www.buyerzone.com","linkRelationship":"nofollow","target":"_blank"}]}},"serverDetectedLocale":"de","__N_SSP":true},"page":"/author/[...slug]","query":{"slug":["jessica-elliott"]},"buildId":"9s6lsENeIBkhIMqHQQctS","runtimeConfig":{"ARTICLE_SCHEMA_PROPS":{"name":"vaylees.com","logoUrl":"https://vaylees.com/resources/img/ep-bnd-logo-120.png","logoWidth":"282","logoHeight":"120"},"CACHE_CONTROL_HEADER":{"long":"public, s-maxage=3600, stale-while-revalidate=60","medium":"public, s-maxage=600, stale-while-revalidate=60","short":"public, s-maxage=60, stale-while-revalidate=10","very_short":"public, s-maxage=30, stale-while-revalidate=10","no_cache":"private, no-cache, no-store, max-age=0, must-revalidate"},"DEFAULT_CHANNELS":{"primary":{"name":"Start Your Business","slug":"start-your-business"},"sub":{"name":"Business Ideas","slug":"business-ideas"}},"DEV_ENV_NAME":"dev","DFP_NETWORK_ID":"21735953238","EMAIL_API":"/api/email/v2/sign-up","EMAIL_CAPTURE_SOURCES":{"article":"BND_email_articlepage","homepage":"BND_email_home","hub":"BND_email_hubpage","subscribeButton":"BND_email_siteheader"},"FOOTER_LINKS":{"contactUs":[{"dataType":"link","text":"info@vaylees.com","type":"email","link":"mailto:info@vaylees.com"},{"dataType":"paragraph","type":"address","text":"200 5th Avenue, 2nd Floor"},{"dataType":"paragraph","type":"address","text":"Waltham, MA 02451"}]},"GIT_SHORT":"357a9101d","META_DATA":{"applicationName":"Business News Daily","canonical":"/","description":"Get the news you need to succeed in business on Business News Daily. Learn how to start a business, how to grow your business and how to market yourself.","ogImage":"https://vaylees.com/resources/img/ep-bnd-logo-120.png","robots":null,"title":"Business News Daily: Small Business Solutions & Inspiration","twitterName":"@BNDarticles"},"NEWSLETTER_ARCHIVE_SLUG":"b-newsletter/archive/","PROD_ENV_NAME":"prod","QT_ADMIN_PUB_ID":"1001","QT_PROD_API":"https://d2ujm3cx2omv0x.cloudfront.net/","QT_STAGING_API":"https://d2tl9fnlmydrew.cloudfront.net/","RECAPTCHA_SITE_KEY":"6LflxcQUAAAAAA1Idk3BkmOTlDXc88h7mFVySfqU","RFQ_PUBLISHER_ID":"36189","RFQ_WIDGET_THEME":"neptune","SITE_HOST":"https://vaylees.com","TRAILING_SLASH":false,"WIDGET_ENV":"PROD","WP_DOMAIN":"https://bnd-bk-dev.vaylees.com","ENV_NAME":"prod","NEXT_PUBLIC_GTM_ID":"GTM-MKXBSR3","NEXT_PUBLIC_WIDGET_PUB_ID":"36189","RINGCENTER_AFFILIATE_ID":"1001","RINGCENTER_BASE_URL":"https://rs.cfringctr.com","SITE":"bnd"},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":[8118,9848,2122,4969],"gssp":true,"appGip":true,"scriptLoader":[]}